11 Nov 2014

Full-Time Rolls Royce, Service Representative ( Nuclear)

Rolls Royce – Posted by Daily Shenzhen JobsShenzhen, Guangdong, China

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Rolls-Royce Logo 4

Job Description

The Services Representative is in charge of performing the services activities (installation supervision, site maintenance, technical assistance, training) proposed by the Services Center to the Chinese customers.

Key Accountability

  • Conduct and supervise on-site Installation activities, modifications, troubleshooting, maintenance
  • Take part to preparation and coordination meetings with the customer
  • Administer the documents and tools necessary to the site service
  • Manage the assigned Rolls-Royce staff
  • Be responsible for the compliance with the site performance schedule in accordance with the legislation
  • Be responsible for the compliance with quality procedures
  • Be responsible for the compliance with Health, Security, Environment and radiation cares instructions
  • Evaluate the results of tests & checks performed on equipment, compared with the test programs and to the measurement devices used for that purpose.
  • In case of non-conformity, make sure that the decisions made are enforced
  • Be the customers correspondent regarding performance coordination
  • Be able to face the difficulties that may arise during site service operations
  • Manage customer pressure
  • Maintain close liaison with Manager and Projects site managers
  • Remain in contact in all aspects of the assignment, Complete weekly time sheets for all periods
  • Issue the End of Work Report after the servicing
  • Perform the control of the site service performance in accordance and upon request of the Project Site Manager
  • Contact the customer for additional information or precision when necessary
  • Respect the deadline and process of each step
  • Provide an analysis of the problem encountered by the customer, and give recommendations regarding the follow-up to give to the question raised.
  • Submit to the concerned System Manager and get his/her validation before issuance of reply to Serenity Project Manager
  • Prepare and animate in accordance with the schedule, respecting the specifications
  • Evaluate trainees according to the criteria included into the specifications
  • Issue a synthesis of the animated training courses
  • Promote Rolls-Royce competencies and services
  • Inform trainees on products proposed by Rolls-Royce
  • Present past and in-progress Rolls-Royce references
  • Value Rolls-Royce competencies in its core-field activities
  • Feedback all business opportunities that may arise during discussions with customers on site
  • Be able to analyse what could be proposed to the customer in order to improve his installation
  • Take part to Customer meetings whenever required
  • Bring the technical knowledge required during technical meetings negotiations

About the company

Rolls-Royce’s vision is to create better power for a changing world via two main business segments, Aerospace and Marine & Industrial Power Systems (MIPS). These businesses address their markets with two strong technology platforms, gas turbines and reciprocating engines, for use on land, at sea and in the air. Aerospace comprises Civil Aerospace and Defence Aerospace. MIPS comprises Marine, Energy, Nuclear and Power Systems. Rolls-Royce has a broad customer base comprising more than 380 airlines and leasing customers, 160 armed forces, 4,000 marine customers, including 70 navies, and 1,600 energy and nuclear customers in 120 countries.

Address and contact

Rolls-Royce Motor Cars Shenzhen
ExcellenceTimes PlazaII
No.8 of ZhonXinSanLu Road
FuTian Center Area

Phone: +86 755 8331 5333
Fax: +86 755 2533 4577

How to Apply

Apply on company recruitment portal here.

Job Categories: Engineering, Architecture, Technical.
Job Types: Full-Time.
Job Tags: Futian.
Salary: Not Stated.

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